Contacting Facebook by Phone | ask Facebook A Question
By
Arif Rahman
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Saturday, April 24, 2021
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Contact Facebook Office
If you dial either of the Palo Alto-area telephone number you'll easily discover for the social media huge system through on-line search (those are 650-543-4800 and also 650-308-7300, for the document), you'll get a recording. It will certainly speak you with a series of menus, each alternative of which will eventually direct you to send out an e-mail to an ideal account. These include press@FB.com for media queries and records@FB.com for police problems.
Yet if you hit 1 for client service? The recording will certainly guide you to click words "Help" stating that it's "found at the bottom of any Facebook page." Right here's the important things: it isn't. In fact, if you get on your primary Facebook feed, there is no "bottom" of the web page.
Here are a couple of points you can do instead.
Contacting Facebook By Phone
How to contact Facebook customer support
If you intend to contact Facebook, you'll first require to log right into your account. Then look up at the top right edge of the display. There, you'll see a little question mark inside a dark circle. Click it, then from the dropdown menu, pick "Report a Problem."
An additional menu will certainly pop up that attributes three clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a trouble with your account like, state, trouble publishing images, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). However, for even more general client service queries, Facebook is instead ambiguous.
Your best bet may be to do an end run around the people from Facebook itself, and also instead most likely to the Help Community and also asking various other system customers like on your own.
Just how to ask the Facebook Help Community a question
From any Facebook page, once more click that enigma at the top right of the page. At the top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center page, scroll down as far as you can. On the left near the bottom of the page, click "Visit Help Community".
You will certainly be taken to a web page where lots of concerns have currently been addressed, however where you can additionally post your own inquiry. At the top right of the Help Community web page is a gray box with words "Ask a Question".
Hit that web link. On the following page, choose the appropriate Subject as well as Sub-Topic, after that type your concern. Now it's time for some waiting. Regardless of where you posted your inquiry, you can go to your "support Inbox" from the menu that drops down from that same question mark to see if anyone, be it an useful Community participant or real staffer, has actually determined to provide you a hand.
Exactly how to contact Facebook through various other social networks systems
An additional way to attempt to connect with Facebook is to connect to them via or mention them on one more social networks system. You can send out a straight message to FB via Twitter or use their @Facebook Twitter account in a Tweet you publish. If it obtains enough traction, they will likely see it.
That's about Contacting Facebook By Phone. So too can you come close to by means of Instagram, consisting of Facebook in a message, yet unless you obtain a lot of love on that breeze, chances are you're much better back on the Facebook Help Center.